Shipping & Delivery – AuraHairStudio

Shipping & Delivery

At AuraHairStudio, we are committed to delivering your order safely and promptly. Please read our shipping policy carefully before placing your order.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive an email confirmation once your order has been shipped.

Shipping Options & Estimated Delivery Times

Domestic Shipping

Standard Shipping: 5–7 business days
Express Shipping: 2–3 business days

International Shipping

Standard International: 10–20 business days
Express International: 5–8 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, or other factors beyond our control.

Shipping Rates

Shipping rates are calculated at checkout based on your location, order weight, and selected shipping method. Free standard shipping may be available on qualifying orders — check at checkout for eligibility.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this to monitor your delivery status. Visit our Track Your Order page for assistance.

Customs & Import Duties

For international orders, customs fees, import duties, and taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our shipping rates. Please check with your local customs office for more information.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us at support@aurahairstudio.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.